---
title: Key Account Manager
company: dotLinkers
category: Sprzedaż B2B
subcategory: Sprzedaż B2B
experience_level: Regular
work_mode: hybrid
location: Warszawa
employment_type: B2B
salary_min: 10000
salary_max: 12000
salary_currency: PLN
salary_period: month
technologies: [Obsługa klienta, Customer success, Project Manager, Account manager, Customer Experience, Key Account Management, Contact Center, Komunikacja, Presentation, Negocjacje, Account Strategy]
posted: 2026-07-17
valid_through: 2026-08-17
url: "https://solid.jobs/offer/35683/dotlinkers-key-account-manager"
---

# Key Account Manager — dotLinkers

## Kluczowe informacje

- **Firma:** dotLinkers
- **Lokalizacja:** Centrum, Warszawa
- **Tryb pracy:** Hybrydowo
- **Wynagrodzenie:** 10k–12k PLN netto/m (B2B)
- **Forma zatrudnienia:** B2B
- **Wymiar etatu:** 100%
- **Godziny pracy:** Elastyczne godziny pracy
- **Poziom doświadczenia:** Regular
- **Minimalne doświadczenie:** 3 mies.
- **Kategoria:** Sprzedaż B2B
- **Specjalizacja:** Sprzedaż B2B
- **Data publikacji:** 2026-07-17
- **Aktywne do:** 2026-08-17

## Technologie i umiejętności

**Wymagane:**

- Obsługa klienta — zaawansowany
- Customer success — zaawansowany
- Project Manager — zaawansowany
- Account manager — zaawansowany
- Customer Experience — zaawansowany
- Key Account Management — zaawansowany
- Contact Center — zaawansowany
- Komunikacja — zaawansowany
- Presentation — zaawansowany
- Negocjacje — zaawansowany
- Account Strategy — zaawansowany

## Języki

- Angielski — zaawansowany

## Opis stanowiska

Building and maintaining long-term relationships with key enterprise clients.  Understanding customer business needs and recommending AI, Contact Center, and Customer Experience solutions.  Coordinating cooperation between clients and internal technical, implementation, and delivery teams.  Monitoring customer satisfaction, identifying improvement opportunities, and implementing initiatives that increase customer loyalty.  Developing account growth strategies and identifying upselling and cross-selling opportunities.  Preparing business reports, presentations, and recommendations for both clients and internal stakeholders.  Acting as a trusted advisor throughout the customer lifecycle, ensuring successful adoption of delivered solutions.

## Kogo szukamy

Proven experience in Key Account Management, Customer Success, or strategic client relationship management.  Experience working with Contact Center environments, either from the vendor or customer side (e.g. Team Leader, Supervisor, Contact Center Manager, Project Manager, Consultant, Business Analyst, or similar).  Strong communication, presentation, and negotiation skills.  Understanding of Customer Experience principles and Contact Center performance metrics.  Ability to analyze customer needs and develop long-term account strategies.  Experience collaborating with cross-functional teams in a technology-driven environment.  Commercial mindset with the ability to identify business development opportunities.  Fluency in Polish and professional communication skills in English.

## Benefity

**Szkolenia:**

- Budżet szkoleniowy

**Zdrowie:**

- Pakiet medyczny
- Pakiet sportowy

## Lokalizacje

- Centrum, Warszawa, Polska

## O firmie — dotLinkers

**Wielkość firmy:** 10-20

**Strona WWW:** https://dotlinkers.pl

We are an established IT Recruitment Agency. We recruit the best IT specialists for the best IT companies – as simple as that! If you would like to be called using words as « recent », « disruptive », « breakthrough », « the only one », « making the change », « unique », etc. we definitely are the IT Recruitment Agency that should work for you.

## Aplikuj

Aplikuj na: https://dotlinkers-itrecruitment.com/cx-key-account-manager-warsaw-1629-2/?utm_source=SOLID.Jobs&utm_medium=referral

---

*Źródło: https://solid.jobs/offer/35683/dotlinkers-key-account-manager · Wygenerowano: 2026-07-23T23:35:52Z*