---
title: Client Operations Specialist
company: SpotOn
category: Sprzedaż B2B
subcategory: Sprzedaż B2B
experience_level: Regular
work_mode: hybrid
location: Kraków
employment_type: Umowa o pracę
salary_min: 7200
salary_max: 9000
salary_currency: PLN
salary_period: month
technologies: [Obsługa klienta, Salesforce, Client Account Management, Data Validation, Organizational Skills]
posted: 2026-07-16
valid_through: 2026-08-16
url: "https://solid.jobs/offer/35610/spoton-client-operations-specialist"
---

# Client Operations Specialist — SpotOn

## Kluczowe informacje

- **Firma:** SpotOn
- **Lokalizacja:** al. 29 Listopada 20, Kraków
- **Tryb pracy:** Hybrydowo
- **Wynagrodzenie:** 7.2k–9k PLN brutto/m (Umowa o pracę)
- **Forma zatrudnienia:** Umowa o pracę
- **Wymiar etatu:** 100%
- **Godziny pracy:** Stałe godziny pracy
- **Poziom doświadczenia:** Regular
- **Minimalne doświadczenie:** 2 mies.
- **Kategoria:** Sprzedaż B2B
- **Specjalizacja:** Sprzedaż B2B
- **Data publikacji:** 2026-07-16
- **Aktywne do:** 2026-08-16

## Technologie i umiejętności

**Wymagane:**

- Obsługa klienta — zaawansowany
- Salesforce — podstawowy
- Client Account Management — podstawowy
- Data Validation — podstawowy
- Organizational Skills — podstawowy

**Mile widziane:**

- CRM
- SaaS

## Języki

- Angielski — ekspert
- Polski — ekspert

## Opis stanowiska

Position Objective:   Executes account operations from onboarding to maintenance, ensuring accuracy, timeliness, and compliance.   Responsibilities:   Work 14:00-22:00 Polish time, hybrid: 3 days in Kraków office, 2 days remote.  Manage end-to-end account updates, including setup, provisioning, rebooks, and add-on orders.  Ensure all client account activities meet accuracy, compliance, and service standards.  Maintain precise records across systems such as Salesforce and internal databases.  Validate Work Orders and account details to prevent downstream issues.  Coordinate with Implementation, Finance, and Product teams to resolve account discrepancies.  Support quality control by reviewing records and identifying data anomalies.  Recommend process enhancements to improve workflow speed or data integrity.  Uphold departmental SOPs, SLAs, and compliance standards.  Deliver high-quality, accurate work and outcomes by consistently adhering to documented processes, including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and checklists.  Review and verify outcomes before submission to maintain consistency and high-quality standards.  Identify and address process gaps or errors to drive continuous improvement and operational excellence.

## Kogo szukamy

Key requirements:   2 –3 years of professional experience in customer success or related roles.  Proven knowledge of client account management and operational workflows.  Hands-on experience with Salesforce or comparable CRM platforms.  Strong organizational, problem-solving, and data validation skills.  Fluency in English and Polish (written and verbal).   Nice to have:   Experience in fintech or SaaS environments preferred.

## Benefity

**Zdrowie:**

- Pakiet medyczny

**Kuchnia:**

- Zimne napoje
- Obiady

**Infrastruktura:**

- Pokój relaksu

**Inne:**

- Pakiet relokacyjny

## Lokalizacje

- al. 29 Listopada 20, Kraków, Polska

## O firmie — SpotOn

**Wielkość firmy:** 1-5k

**Strona WWW:** https://www.spoton.com

SpotOn helps restaurants grow profits, streamline operations, and own their customer experience. Backed by deep industry expertise, we combine powerful tech with hands-on partnership to help operators succeed in a changing industry.

## Aplikuj

Aplikuj na: https://jobs.ashbyhq.com/spoton/8832f9bf-ec2f-44da-827d-d2fa187e7e6c/application?utm_source=SOLID.Jobs&utm_medium=referral

---

*Źródło: https://solid.jobs/offer/35610/spoton-client-operations-specialist · Wygenerowano: 2026-07-23T22:30:35Z*