Senior Account Manager

• Manage executive relationships and account governance for assigned clients.
• Drive multi-service adoption across product design, product engineering, AI enablement, DevOps, quality engineering, and managed services.
• Build and execute annual Account Business Plans, including revenue targets, pursuit roadmaps, and relationship mapping.
• Proactively identify whitespace and expansion opportunities through business reviews, market intel, and internal delivery insights.
• Lead pursuit orchestration for large-scale engagements and RFPs, collaborating with deal desk, solution architects, and delivery leaders.
• Track client satisfaction, resolve escalations, and ensure commercial performance.

Key requirements:

• At least 5 years of relevant, similar industry-specific experience in business development.
• Proven track record in managing enterprise accounts for Tier-1/2 IT services or product engineering companies.
• Exposure to selling across Europe with additional experience in UK, Middle East, and North America markets.
• Strong experience in solution-led selling, multi-stakeholder management, and large deal pursuits.
• Deep understanding of enterprise transformation drivers in industries like BFSI, Retail, Manufacturing, and High-Tech.
• Impressive written and verbal communication skills and interpersonal abilities.
• Strong negotiations skills.
• Proven ability to plan and execute a strategy for selling new services.
• Excellent command of written and spoken English (CEFR C1+), Polish not required.