---
title: Senior Business Analyst / IT Business Partner (CRM)
company: CYCLAD
category: Analityk
subcategory: Analityk
experience_level: Senior
work_mode: remote
location: Katowice
employment_type: B2B
salary_min: 26900
salary_max: 30200
salary_currency: PLN
salary_period: month
technologies: [CRM, Salesforce, Analiza biznesowa, IT Business Partnering, Azure, Enterprise Architecture, Zarządzanie interesariuszami, Vendor Management, Security, Compliance]
posted: 2026-06-30
valid_through: 2026-07-31
url: "https://solid.jobs/offer/34738/cyclad-senior-business-analyst-it-business-partner-crm"
---

# Senior Business Analyst / IT Business Partner (CRM) — CYCLAD

## Kluczowe informacje

- **Firma:** CYCLAD
- **Lokalizacja:** Aleja Korfantego, Katowice
- **Tryb pracy:** 100% zdalnie
- **Wynagrodzenie:** 26.9k–30.2k PLN netto/m (B2B)
- **Forma zatrudnienia:** B2B
- **Wymiar etatu:** 100%
- **Godziny pracy:** Elastyczne godziny pracy
- **Poziom doświadczenia:** Senior
- **Minimalne doświadczenie:** 5 mies.
- **Kategoria:** Analityk
- **Specjalizacja:** Analityk
- **Data publikacji:** 2026-06-30
- **Aktywne do:** 2026-07-31

## Technologie i umiejętności

**Wymagane:**

- CRM — zaawansowany
- Salesforce — zaawansowany
- Analiza biznesowa — zaawansowany
- IT Business Partnering — zaawansowany
- Azure — zaawansowany
- Enterprise Architecture — zaawansowany
- Zarządzanie interesariuszami — zaawansowany
- Vendor Management — zaawansowany
- Security — zaawansowany
- Compliance — zaawansowany

**Mile widziane:**

- AI

## Języki

- Angielski — ekspert

## Opis stanowiska

Act as a trusted advisor to Sales, Trade, and Commercial stakeholders, translating business needs into technology solutions and roadmaps  Provide guidance on risks, dependencies, and investment decisions, identifying opportunities to simplify systems and improve operational efficiency  Take end-to-end ownership of CRM platforms (administration, configuration, releases), managing change requests, enhancements, defects, and UAT processes  Ensure data quality, integrity, and system stability for business-critical applications supporting commercial operations  Oversee lifecycle of business-critical applications, ensuring system stability, vendor performance, and service continuity  Maintain compliance with architecture, security, and governance standards  Support large-scale CRM and digital transformation initiatives, contributing to solution design, integrations, and data model alignment  Lead business input into data migration and system transitions  Coordinate Azure-based integrations and platform components, monitoring performance, resolving issues, and ensuring scalability and security  Manage external vendors and delivery partners, driving continuous improvement across CRM and data services  Support adoption of AI solutions (e.g. Copilot, GenAI) in commercial teams

## Kogo szukamy

Key requirements:   Strong experience as a Senior Business Analyst or IT Business Partner  Proven background working with CRM systems (Salesforce or similar)  Experience in application lifecycle management and BAU service ownership  Excellent stakeholder management skills, including senior leadership  Experience managing vendors and external partners  Knowledge of cloud and integration environments (Azure preferred)  Understanding of enterprise architecture, security, and compliance  Availability to work within UK & Ireland business hours   Nice to have:   Experience in CRM transformation programs  Knowledge of data migration and legacy system decommissioning  Exposure to AI / Copilot / digital enablement initiatives  Experience in consumer goods, retail, or field operations environments

## Lokalizacje

- Aleja Korfantego, Katowice, Polska

## O firmie — CYCLAD

**Wielkość firmy:** 200+

**Strona WWW:** https://www.cyclad.pl

In the vibrant sphere of international consulting, Cyclad distinguishes itself with deep specialization in the IT/ICT sectors. Our commitment to excellence propels us to deliver a broad array of outsourcing services, spanning HR and IT domains.    Catering to diverse industries such as Banking, Aviation, Travel, Cybersecurity, and BPO, Cyclad's offerings are as varied as the clients we serve. This diversity not only demonstrates our versatility but also our capability to tailor solutions to the unique challenges and opportunities within each sector.    Central to Cyclad’s philosophy is a commitment to delivering services of unmatched quality while nurturing enduring relationships with our clients and our team. We believe that the foundation of our success lies in a blend of innovative technologies and the profound value we place on human connections and dedication.

## Aplikuj

Aplikuj na: https://cyclad.recruitify.ai/job/0de2acf4-71c6-4658-a539-6d74412dc5ef?utm_source=SOLID.Jobs&utm_medium=referral

---

*Źródło: https://solid.jobs/offer/34738/cyclad-senior-business-analyst-it-business-partner-crm · Wygenerowano: 2026-06-30T14:20:29Z*