01 Zakres zadań

Staying across all three brands (Tidio, Lyro, Hubi) - understanding their challenges, positioning, and priorities to ensure design output stays aligned and purposeful.
Leading and mentoring a team of 3 designers (Brand & Web & Performance ) - giving direction, fostering a proactive, end-to-end ownership mindset, and holding people accountable in line with our values.
Owning the creative process end-to-end - from systemizing production workflows and managing budgets to making data-driven decisions on what to scale or cut.
Designing and iterating static ad creatives for Meta - testing hooks, visuals, and formats to drive CTR and conversions.
Producing video ads and AI UGC end-to-end - from concept and script through generation, editing, and final delivery.
Independently analyzing creative performance in Meta Ads Manager - reading CTR, hook rate, thumbstop, and CPA, and translating that into the next iteration.
Continuously delivering, testing, and iterating on creatives based on campaign performance and insights - scaling winners and refreshing assets before fatigue hits.
Researching TikTok & Meta trends, ad formats, and hooks, and translating them into a structured pipeline of creative ideas and angles - bridging the gap between performance and design.

02 Wymagania

5 must-have · 1 język

Must-have

Figma

Zaawansowany

CapCut

Podstawowy

Premiere

Podstawowy

After Effects

Podstawowy

Wymagane języki

Angielski

Zaawansowany

03 Profil kandydata

Hands-on experience designing performance assets for SaaS, e-commerce, or D2C.
Strong project and production management skills - you can run a multi-brand creative operation, juggle freelancers and internal stakeholders, and keep quality high without bottlenecks.
A strong understanding of the paid social funnel - you know how hook, body, and CTA work together, and what separates a top-funnel creative from a retargeting one.
Experience managing or mentoring designers - you know how to give direction without micromanaging and how to build accountability into team culture.
Experience with AI UGC, faceless ads, avatar creatives, or user-style voiceover content.
Proficiency in Figma, CapCut, Premiere, or After Effects - enough to deliver end-to-end without dependencies.
A fast, iterative working style - you'd rather ship 10 variants and test than perfect one for a week.
Active knowledge of social media trends - you know what's working on Meta and TikTok right now, not a year ago.
The ability to balance hands-on craft with team leadership - comfortable spending the majority of your time executing at a senior/staff level while also owning people, process, and direction

04 Benefity

Pakiet medyczny

Pakiet sportowy

Budżet szkoleniowy

Wyjazdy na konferencje

Klasy językowe

Płatny urlop (B2B)

05 O firmie

Tidio Polska

50-200 · Warszawa

Tidio is a global leader in customer service software. Tidio’s user-friendly platform enables 300,000+ businesses worldwide to deliver smarter, faster support to their customers.

With a full suite of customer service solutions, Tidio offers live chat, chatbots, ticketing, and AI-powered virtual support agents to help you solve customer problems and improve your conversion rates. Tidio’s software operates across all major content management systems, e-commerce platforms, and social media channels.

Founded in 2013, Tidio has grown to 180+ employees and has offices in San Francisco, Szczecin, and Warsaw. Tidio serves customers of all sizes from 205+ countries, including Mercedes, Shell, and Praktiker. Tidio’s live chat widget is viewed by 510 million unique users every month.

Zobacz ogłoszenia Strona www