---
title: Technical Customer Support Specialist
company: SINGU
category: Support
subcategory: Support
experience_level: Regular
work_mode: hybrid
location: Kraków
employment_type: B2B
salary_min: 9000
salary_max: 10900
salary_currency: PLN
salary_period: month
technologies: [SQL, Rozwiązywanie problemów, Komunikacja]
posted: 2026-06-08
valid_through: 2026-07-09
url: "https://solid.jobs/offer/33183/singu-technical-customer-support-specialist"
---

# Technical Customer Support Specialist — SINGU

## Kluczowe informacje

- **Firma:** SINGU
- **Lokalizacja:** Podole 60, Kraków
- **Tryb pracy:** Hybrydowo
- **Wynagrodzenie:** 9k–10.9k PLN netto/m (B2B)
- **Forma zatrudnienia:** B2B
- **Wymiar etatu:** 100%
- **Godziny pracy:** Elastyczne godziny pracy
- **Poziom doświadczenia:** Regular
- **Minimalne doświadczenie:** 2 mies.
- **Kategoria:** Support
- **Specjalizacja:** Support
- **Data publikacji:** 2026-06-08
- **Aktywne do:** 2026-07-09

## Technologie i umiejętności

**Wymagane:**

- SQL — zaawansowany
- Rozwiązywanie problemów — zaawansowany
- Komunikacja — zaawansowany

## Języki

- Polski — ekspert
- Angielski — ekspert

## Opis stanowiska

Provide 1st and 2nd level application support via email, phone, and ticketing systems.  Troubleshoot technical issues using SQL to dig into data and validate root causes.  Coordinate efficient resolutions with the right people.  Create and maintain user-facing knowledge base with clear, well-structured articles, guides, and FAQs.  Bring an automation-first mindset to everything you touch, spotting repetitive work and proposing smarter processes.

## Kogo szukamy

Experience in application support, IT support, or a similar role.  Fluent in both English and Polish (spoken and written).  A passion for documentation and knowledge sharing.  Strong analytical and problem-solving skills.  Excellent communication skills and a service-oriented mindset.  Ability to work independently, structured, and with high attention to detail.  Working knowledge of SQL.  Familiarity with APIs or ticketing systems is a plus.  Familiarity with Intercom, Jira, or similar customer support and project management platforms is a plus.  Comfortable using AI tools in daily work and always looking for smarter ways to operate.

## Benefity

**Szkolenia:**

- Budżet szkoleniowy

**Zdrowie:**

- Pakiet medyczny
- Ubezpieczenie

## Lokalizacje

- Podole 60, Kraków, Polska

## O firmie — SINGU

**Wielkość firmy:** 20

**Strona WWW:** https://singu.com

At SINGU, we’re redefining how the world’s most ambitious real estate companies run their operations. Our mission is to become Europe’s leading platform for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios — empowering our Clients to protect revenue, boost efficiency, and unlock new value across every aspect of their business.  Our unified CAFM platform already powers the daily operations of over 250 million m² of real estate worldwide, supporting more than 500,000 professionals. Following our union with the UK’s Micad and Germany’s net-haus, we now help manage 100,000+ buildings across 35+ countries — and we’re just getting started.  Backed by a leading growth equity investor, we’re scaling rapidly and partnering with global leaders such as Prologis, ECE, CTP, Hillwood, Logicor, GLP, and Unibail-Rodamco-Westfield. As we continue to grow through strategic acquisitions and bold innovation, we stay true to our core values: adaptability, collaboration, and client focus.

## Aplikuj

Aplikuj na: https://jobs.ashbyhq.com/singu/ea09d9e0-980b-4ff0-a6d3-5b9979272f4b?utm_source=SOLID.Jobs&utm_medium=referral

---

*Źródło: https://solid.jobs/offer/33183/singu-technical-customer-support-specialist · Wygenerowano: 2026-06-08T16:07:35Z*