---
title: Customer Service Specialist with Dutch
company: HRO Digital/Verita HR
category: Pozostali specjaliści
subcategory: Pozostali specjaliści
experience_level: Regular
work_mode: hybrid
location: Kraków
employment_type: Umowa o pracę
salary_min: 7000
salary_max: 10000
salary_currency: PLN
salary_period: month
technologies: [MS Office, CRM, MS Outlook, MS Excel]
posted: 2026-06-02
valid_through: 2026-07-03
url: "https://solid.jobs/offer/32920/hro-digital-verita-hr-customer-service-specialist-with-dutch"
---

# Customer Service Specialist with Dutch — HRO Digital/Verita HR

## Kluczowe informacje

- **Firma:** HRO Digital/Verita HR
- **Lokalizacja:** Centrum, Kraków
- **Tryb pracy:** Hybrydowo
- **Wynagrodzenie:** 7k–10k PLN brutto/m (Umowa o pracę)
- **Forma zatrudnienia:** Umowa o pracę
- **Wymiar etatu:** 100%
- **Godziny pracy:** Stałe godziny pracy
- **Poziom doświadczenia:** Regular
- **Minimalne doświadczenie:** 2 mies.
- **Kategoria:** Pozostali specjaliści
- **Specjalizacja:** Pozostali specjaliści
- **Data publikacji:** 2026-06-02
- **Aktywne do:** 2026-07-03

## Technologie i umiejętności

**Wymagane:**

- MS Office — zaawansowany
- CRM — zaawansowany
- MS Outlook — podstawowy
- MS Excel — podstawowy

## Języki

- Angielski — zaawansowany
- Niderlandzki — zaawansowany

## Opis stanowiska

We are looking for a Dutch-speaking Customer Service Specialist to provide professional support to customers and help ensure a smooth customer experience. The role requires strong communication skills, a customer-focused approach, and the ability to handle various inquiries in a fast-paced environment.    What you will do:    • Handling customer inquiries via phone, email, and chat in Dutch and English    • Providing accurate information about products, services, and company policies    • Resolving customer issues and complaints in a timely and professional manner    • Investigating and following up on customer cases to ensure successful resolution    • Updating customer records and maintaining accurate documentation in internal systems    • Collaborating with internal teams to address more complex customer requests    • Identifying recurring customer issues and sharing feedback with relevant stakeholders    • Ensuring a high level of customer satisfaction and service quality

## Kogo szukamy

• Fluency in Dutch (C1) and good command of English (B2 or higher)    • Minimum 1 year of experience in Customer Service, Customer Support, or a similar client-facing role    • Strong communication and relationship-building skills    • Ability to multitask and prioritize workload effectively    • Problem-solving mindset with attention to detail    • Experience working with CRM systems and customer support tools    • Good working knowledge of MS Office, particularly Excel and Outlook    • Ability to work independently while remaining a collaborative team member    • Customer-oriented attitude and willingness to take ownership of customer cases

## Lokalizacje

- Centrum, Kraków, Polska

## O firmie — HRO Digital/Verita HR

**Wielkość firmy:** 80

**Strona WWW:** https://veritahr.com

HRO Digital is an international company providing recruitment support within #Fintech, #Finance and #Banking market in EMEA.

We connect the most innovative organizations with the best people in the market. We conduct systematic market research, which allows our Digital Teams to be a step ahead of the competition.

## Aplikuj

Aplikuj na: https://solid.jobs/offer/32920/hro-digital-verita-hr-customer-service-specialist-with-dutch

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*Źródło: https://solid.jobs/offer/32920/hro-digital-verita-hr-customer-service-specialist-with-dutch · Wygenerowano: 2026-06-27T05:24:21Z*