---
title: Technical Helpdesk Specialist
company: Citigroup
category: Support
subcategory: Support
experience_level: Regular
work_mode: hybrid
location: Olsztyn
employment_type: Umowa o pracę
salary_min: 5200
salary_max: 7600
salary_currency: PLN
salary_period: month
technologies: [Excel, Analytical thinking, Scrum, Spring]
posted: 2026-06-02
valid_through: 2026-07-03
url: "https://solid.jobs/offer/32916/citigroup-technical-helpdesk-specialist"
---

# Technical Helpdesk Specialist — Citigroup

## Kluczowe informacje

- **Firma:** Citigroup
- **Lokalizacja:** Centrum, Olsztyn
- **Tryb pracy:** Hybrydowo
- **Wynagrodzenie:** 5.2k–7.6k PLN brutto/m (Umowa o pracę)
- **Forma zatrudnienia:** Umowa o pracę
- **Wymiar etatu:** 100%
- **Godziny pracy:** Elastyczne godziny pracy
- **Poziom doświadczenia:** Regular
- **Minimalne doświadczenie:** 1 mies.
- **Kategoria:** Support
- **Specjalizacja:** Support
- **Data publikacji:** 2026-06-02
- **Aktywne do:** 2026-07-03

## Technologie i umiejętności

**Wymagane:**

- Excel — zaawansowany
- Analytical thinking — zaawansowany
- Scrum — zaawansowany
- Spring — podstawowy

## Języki

- Angielski — ekspert

## Opis stanowiska

Analyze and solve online technical system issues reported by clients  Utilize internal and client-facing systems  Provide practical solutions to clients and internal stakeholders  Escalate issues to Level 2 support if needed  Deliver customer satisfaction and good quality service  Support clients with reporting tools  Work in partnership with vendors, technology, and client operations teams  Propose and implement solutions for increased operating efficiency and improved client experience

## Kogo szukamy

1-3 years of experience in a related role  Fluent English (written and verbal)  Team-player with strong customer orientation  Investigative mindset combined with thinking outside the box  Proficient understanding of emerging technologies  Effective analytic and presentation skills  Readiness to work during public holidays and weekends on a rotational basis

## Benefity

**Zdrowie:**

- Pakiet medyczny
- Ubezpieczenie
- Pakiet sportowy

## Lokalizacje

- Centrum, Olsztyn, Polska

## O firmie — Citigroup

**Wielkość firmy:** 1000+

**Strona WWW:** https://citigroup.com

Working at Citi is far more than just a job. A career with us means joining a team of more than 225,000 dedicated people from around the globe. At Citi, you will have the opportunity to grow your career, give back to your community and make a real impact.    We offer a broad range of opportunities across multiple business lines, each contributing to our mission of driving global progress. Whether you're interested in banking, technology, or investment services, our teams collaborate to deliver innovative solutions that make a positive impact.    Explore our businesses and learn more about what it’s like to work at Citi.

## Aplikuj

Aplikuj na: https://jobs.citi.com/job/-/-/287/93724107248?utm_source=SOLID.Jobs&utm_medium=referral

---

*Źródło: https://solid.jobs/offer/32916/citigroup-technical-helpdesk-specialist · Wygenerowano: 2026-06-02T22:27:32Z*