--- title: Client Onboard Team Lead with French and Arabic company: Citigroup category: Customer Success subcategory: Customer Success experience_level: Senior work_mode: hybrid location: Warszawa employment_type: Umowa o pracę salary_min: 20100 salary_max: 34300 salary_currency: PLN salary_period: month technologies: [Team management, Interpersonal communication, Written communication, Verbal communication, Documentation review, Account maintenance, Analytical skills, Project management, Financial cost management, Risk assessment, Compliance] posted: 2026-06-02 valid_through: 2026-07-03 url: "https://solid.jobs/offer/32894/citigroup-client-onboard-team-lead-with-french-and-arabic" --- # Client Onboard Team Lead with French and Arabic — Citigroup ## Kluczowe informacje - **Firma:** Citigroup - **Lokalizacja:** Centrum, Warszawa - **Tryb pracy:** Hybrydowo - **Wynagrodzenie:** 20.1k–34.3k PLN brutto/m (Umowa o pracę) - **Forma zatrudnienia:** Umowa o pracę - **Wymiar etatu:** 100% - **Godziny pracy:** Elastyczne godziny pracy - **Poziom doświadczenia:** Senior - **Minimalne doświadczenie:** 10 mies. - **Kategoria:** Customer Success - **Specjalizacja:** Customer Success - **Data publikacji:** 2026-06-02 - **Aktywne do:** 2026-07-03 ## Technologie i umiejętności **Wymagane:** - Team management — ekspert - Interpersonal communication — ekspert - Written communication — ekspert - Verbal communication — ekspert - Documentation review — zaawansowany - Account maintenance — zaawansowany - Analytical skills — zaawansowany - Project management — zaawansowany - Financial cost management — zaawansowany - Risk assessment — zaawansowany - Compliance — zaawansowany ## Języki - Angielski — ekspert - Arabski — ekspert - Francuski — ekspert ## Opis stanowiska Lead client interaction, documentation issuance, review, and system setups for comprehensive account opening. Manage a team of individuals Develop new work procedures, analyze complex issues, and drive continuous process and workflow improvements. Manage day-to-day account opening and maintenance processes, ensuring timely, accurate delivery and high-quality client service. Initiate and oversee project management within account services, fostering robust cross-functional relationships. Provide guidance, coaching, and training to junior staff, enriching team skill sets and optimizing productivity. Monitor client satisfaction and service levels, offering innovative solutions and ensuring adherence to client requirements. Proactively assess and mitigate risks in all business decisions, safeguarding the firm's reputation and ensuring compliance with regulations and policies. ## Kogo szukamy 10 years of experience in documentation review, account maintenance, and related cash products, with a preference for client onboarding. Team management experience Possesses strong analytical skills to filter, prioritize, and validate complex information from multiple sources. Demonstrates exceptional interpersonal, written, and verbal communication skills, engaging effectively with diverse stakeholders. Proven project management capabilities, including financial cost management. Ability to evaluate and resolve moderately complex and variable issues with substantial departmental impact. Proficient in English, Arabic and French (written and spoken). Adept at assessing risk, ensuring compliance, ethical judgment, and transparently managing control issues. ## Benefity **Zdrowie:** - Pakiet medyczny - Ubezpieczenie - Pakiet sportowy ## Lokalizacje - Centrum, Warszawa, Polska ## O firmie — Citigroup **Wielkość firmy:** 1000+ **Strona WWW:** https://citigroup.com Working at Citi is far more than just a job. A career with us means joining a team of more than 225,000 dedicated people from around the globe. At Citi, you will have the opportunity to grow your career, give back to your community and make a real impact. We offer a broad range of opportunities across multiple business lines, each contributing to our mission of driving global progress. Whether you're interested in banking, technology, or investment services, our teams collaborate to deliver innovative solutions that make a positive impact. Explore our businesses and learn more about what it’s like to work at Citi. ## Aplikuj Aplikuj na: https://jobs.citi.com/job/-/-/287/91834834880?utm_source=SOLID.Jobs&utm_medium=referral --- *Źródło: https://solid.jobs/offer/32894/citigroup-client-onboard-team-lead-with-french-and-arabic · Wygenerowano: 2026-06-03T20:35:37Z*