Claims Processing Analyst

• Process interest claims and penalties in line with internal procedures and regulatory requirements
• Perform end-to-end analysis of failed trades to identify root causes and determine liability
• Collaborate with internal teams and external counterparties to gather data, resolve queries, and provide timely updates
• Analyze claim documentation, verify calculations, and assess claim validity
• Ensure accurate and professional communication throughout the claims lifecycle
• Monitor and apply relevant ISITC and CSDR regulations
• Maintain full compliance with internal policies and external regulatory standards
• Prepare regular reports and updates on claims status and outcomes
• Handle complex client queries and support detailed claim reviews
• Prepare presentations and participate in client walkthrough sessions
• Support Team Manager/Supervisor in day-to-day activities
• Identify operational risks and propose improvements, including new controls and KRIs
• Ensure procedures and audit documentation are up to date and aligned across processes

• 2–3 years of experience in the financial sector, with exposure to securities and FX trade processing and capital markets
• Minimum 1 year of experience in Middle Office, Trade Matching & Settlements, or Trade Processing
• Strong understanding of post-trade lifecycle and operational processes
• Familiarity with ISITC and CSDR regulations
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication skills and ability to work with international stakeholders
• High level of ownership, accountability, and results orientation
• Strong organizational, time management, and prioritization skills
• Proficiency in MS Office
• Professional level of English

Nice to have:

• Experience in claims processing or reconciliation roles
• Knowledge of custody or asset servicing environments
• Exposure to regulatory reporting or audit processes