9 000 – 11 000 PLN
netto /miesiąc
B2BEtat: 100%
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Koordynator Serwisu I Części Zamiennych (K/M) @Audit HR
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SPECJALISTA DS. OBSŁUGI KLIENTA (j. niemiecki) (K/M) @Audit HR
SPECJALISTA DS. OBSŁUGI KLIENTA (j. niemiecki) (K/M)
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Zbąszynek i okolice
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Praca hybrydowa
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Customer Success
Regular
Regular
Kogo poszukujemy?
Responsibilities:
- Assisting users/customers with resolving issues related to our app or website via email, PlayStore, or AppStore.
- Reviewing and verifying data entered into our platform, including new locations, comments, and photos.
- Participating in international exhibitions (e.g., Düsseldorf, Stuttgart, Birmingham, Barcelona, Paris, Warsaw), approximately 5-7 times per year, totaling around 25 days.
- Preparing the exhibition stand, training and managing hostesses during trade fairs. Responsible for engaging with both app users and business partners throughout the events.
- Translating app content and marketing materials.
- Providing feedback to colleagues and suggesting improvements as part of quality control.
- Testing new app versions and reporting bugs.
- Be in touch with local partners/influencers.
We offer:
- B2B contract with a competitive salary of 9,000 - 11,000 PLN.
- Full IT equipment, including a laptop, additional screen, and smartphone.
- Bonuses for participating in trade shows.
Czym będziesz się zajmować?
Requirements:
- Proficiency in Spanish (C2 level), particularly in written communication.
- Advanced English skills (B2/C1 level), primarily written.
- Strong familiarity with digital tools, mobile apps, and the Office suite.
- Sales and negotiation skills.
- Ability to make decisions based on established guidelines.
- Capability to work both independently and collaboratively within a team.
Additional advantages:
- Experience with motorhomes or camping.
- Background in customer care or working in a startup environment.
- Proficiency in additional languages (e.g., German, Dutch, French, *Italian, Polish) at B2/C1 level.
- Familiarity with similar mobile apps (e.g., Google Maps, TripAdvisor).
Jakie otrzymasz benefity?
Rozwój
Szkolenia wewnętrzneWyjazdy na konferencjeKlasy językowe
Kuchnia
Kawa / HerbataZimne napoje
Gdzie i jak będziesz pracował?
Centrum, Warszawa
Tryb pracy: Elastyczne godziny pracy
Godziny pracy biura: 7-20
Model pracy
Stacjonarnie
Hybrydowo
100% zdalnie
Kim jesteśmy?
Our client has a leading platform dedicated to helping travelers discover the best spots to rest, park, and explore. With a community-driven approach, they provide a comprehensive guide to unique locations. Our client mission is to enhance the travel experience by offering a user-friendly app and excellent customer support.
Join team in Warsaw!