Customer Service with Spanish

9000-11000 PLN miesięcznie (B2B)

TeamQuest Sp. z o.o.

Czym będziesz się zajmować?

Requirements:

  • Proficiency in Spanish (C2 level), particularly in written communication.
  • Advanced English skills (B2/C1 level), primarily written.
  • Strong familiarity with digital tools, mobile apps, and the Office suite.
  • Sales and negotiation skills.
  • Ability to make decisions based on established guidelines.
  • Capability to work both independently and collaboratively within a team.

Additional advantages:

  • Experience with motorhomes or camping.
  • Background in customer care or working in a startup environment.
  • Proficiency in additional languages (e.g., German, Dutch, French, *Italian, Polish) at B2/C1 level.
  • Familiarity with similar mobile apps (e.g., Google Maps, TripAdvisor).

Kogo poszukujemy?

Responsibilities:

  • Assisting users/customers with resolving issues related to our app or website via email, PlayStore, or AppStore.
  • Reviewing and verifying data entered into our platform, including new locations, comments, and photos.
  • Participating in international exhibitions (e.g., Düsseldorf, Stuttgart, Birmingham, Barcelona, Paris, Warsaw), approximately 5-7 times per year, totaling around 25 days.
  • Preparing the exhibition stand, training and managing hostesses during trade fairs. Responsible for engaging with both app users and business partners throughout the events.
  • Translating app content and marketing materials.
  • Providing feedback to colleagues and suggesting improvements as part of quality control.
  • Testing new app versions and reporting bugs.
  • Be in touch with local partners/influencers.

We offer:

  • B2B contract with a competitive salary of 9,000 - 11,000 PLN.
  • Full IT equipment, including a laptop, additional screen, and smartphone.
  • Bonuses for participating in trade shows.

Czego wymagamy?

Mile widziane:
Języki:
  • Polski
  • Angielski
  • Hiszpański

Jakie warunki i benefity otrzymasz?

  • 9000-11000 PLN miesięcznie (B2B)
  • B2B - Elastyczne godziny pracy (100%)
  • Praca zdalna: Brak
  • Szkolenia wewnętrzne, Wyjazdy na konferencje, Klasy językowe
  • Kawa / Herbata, Zimne napoje
  • Pokój relaksu

Gdzie będziesz pracował?

Centrum, Warszawa

Kim jesteśmy?

Our client has a leading platform dedicated to helping travelers discover the best spots to rest, park, and explore. With a community-driven approach, they provide a comprehensive guide to unique locations. Our client mission is to enhance the travel experience by offering a user-friendly app and excellent customer support. Join team in Warsaw!