Concierge Specialist (Remote)
4400-5500 PLN miesięcznie (B2B)
Ascendix
Czym będziesz się zajmować?
- Determine root causes and troubleshoot effectively.
- Maintain an accurate and up-to-date database of issues.
- Compose clear and comprehensive release notes for product updates.
- Develop user-friendly guides and engaging presentations.
- Provide statistical reports and insights on support activities.
- Check Support and Concierge mailboxes regularly and take appropriate action.
- Communicate effectively with clients, updating them on progress and outcomes.
Kogo poszukujemy?
Requirements:- Ability to analyze data and issues effectively.
- Upper-intermediate level with excellent written and verbal communication skills.
- Ability to design and deliver compelling presentations.
- Skilled in facilitating training sessions for diverse audiences.
- Proficient with Microsoft Word, Excel, and Google Sheets, ensuring efficient documentation and data handling.
- Familiarity with Salesforce platform and tools.
Czego wymagamy?
Znajomości:
Mile widziane:
Języki:
- Angielski
Jakie warunki i benefity otrzymasz?
- 1200-1500 USD miesięcznie (B2B)
- B2B - Elastyczne godziny pracy (100%)
- Praca zdalna: W całości
- Budżet szkoleniowy, Szkolenia wewnętrzne, Klasy językowe
- Pakiet medyczny, Pakiet sportowy
- Płatny "urlop" dla B2B, Płatne "chorobowe" dla B2B
Gdzie będziesz pracował?
Zdalnie
Kim jesteśmy?
Ascendix Technologies is a US-based software and services technology company with locations in Dallas, Texas and development centers and branch offices in Poland, Portugal, and Ukraine, and distributed teams all over Europe, as we cooperate remotely since 2020. We are a community of professionals committed to delivering second-nature solutions globally to digitize, optimize, and leverage processes. We specialize in building solutions for globally-focused businesses that look to leverage cloud computing, and commercial and open-source technologies for big data, search, applications, and cross-platform mobility. We have deep experience in Salesforce.com CRM platforms, and offer products, services, and productivity modules.