• Client: big pharma
• Rate: up to 220 PLN/h + VAT
• Work arrangement: 100% remote

• Defining development standards and guidelines and ensuring that development is aligned with
• ServiceNow standards and design scalable solutions for both current and future.
• Bridging line of business requirements to technical solutions in ServiceNow
• Ensuring coherence of solutions across the IT modules in ServiceNow.
• Assisting Product Owners in refining stories and providing clear guidance to developers on how to configure solutions
• Advising internal and external developers on technical solutions.
• Keep Product Owners updated on new ServiceNow capabilities beneficial to stakeholders
• Contributing to the our client ServiceNow community
• Actively participate in architecture boards in ServiceNow, driving improvements to enhance scalability and reduce errors.
• Participate in agile events for ServiceNow, providing guidance and support to developers and supporters in ServiceNow and contribute inputs to O&M, IT Risk Assessment, and ServiceNow Standard Operating Procedure.
• Collaborate with architects, product owners, project managers, quality teams, and the process office across the our client landscape to refine requirements, minimize platform customization, and propose improvements and automation opportunities.

Over 10 years of experience in the IT industry, with 3+ years as a ServiceNow Architect or lead developer.

• More than 5 years of hands-on development experience with ServiceNow.

• Proficient in JavaScript, writing, review, and optimize code effectively.

• Proficient in ServiceNow integrations and a deep understanding of integration frameworks.

• Experience with ServiceNow ITOM Discovery, ITSM, GRC (preferred)

• A strong background in understanding and working with IT processes

• Experience in leading and delegating task to developers and team members, while maintaining a strong relationship with key stakeholders

• Technical curiosity, staying updated with the latest advancements in ServiceNow and other relevant systems and tools.

• Knowledge of SAFe (Scaled Agile Framework) and ITIL, understanding their principles and practices, and how they can be applied in DevOps.

• Development b=ractical experience with CMDB, understanding of the data model & IRE.

• Good understanding of the CSDM framework.

• Experience in working with internal and external developers.

• ITIL certification (preferred).