• Client: Nearshoring service provider from Germany
• Work model: Remote / Hybrid
• Location: Poland
• Project language: German
• Assignment type: B2B

• Act as the Bridgehead for service delivery, ensuring quality, timely reporting, and continuous improvement.
• Oversee and manage service delivery processes, ensuring efficiency and high performance.
• Collaborate with internal teams to enhance service quality and support.
• Monitor and improve service operations, focusing on delivery optimization.
• Ensure compliance with industry standards and best practices.
• Coordinate between development and operational teams to maintain seamless workflows.

• Long-term cooperation.
• Transparently built relations based on trust and fair play.
• Co-financed benefits: Medicover card, Multisport card.

Requirements:

• Proven experience in service delivery management with a focus on quality and efficiency.
• Strong organizational and problem-solving skills.
• Ability to work independently and drive continuous improvement.
• Proficiency in the German language.
• Familiarity with Java projects and Eclipse is a plus but not mandatory.

Nice to Haves:

• Experience with IT service management frameworks.
• Knowledge of Agile methodologies and modern project management tools.

Czego wymagamy?

Znajomości:

• Problem solving
• Eclipse
• Java

Mile widziane:

• Agile

Języki:

• Polski
• Angielski
• Niemiecki (mile widziane)

Jakie warunki i benefity otrzymasz?

• 160-185 PLN godzinowo (B2B)
• B2B - Elastyczne godziny pracy (100%)
• Praca zdalna: Możliwa częściowo
• Pakiet medyczny, Pakiet sportowy

Gdzie będziesz pracował?

Centrum, Warszawa lub hybrydowo

Kim jesteśmy?