We are currently seeking an experienced L3 Application Support Engineer to join a critical project within the banking sector.

As the systems become increasingly business-critical, there is a need to extend the support coverage with a 24/7 on-call service. The goal is to ensure rapid incident resolution and continuous improvement of services.

This is a hybrid role, with approximately 75% remote work and the option to work onsite from offices located in Warsaw, Gdańsk, Gdynia or Łódź.

• Access to developers, that can support the existing team by being on-call outside normal business hours, to resolve eventual incidents, where it is required to initiate resolution work within one hour.
• Function as a single point of contact for Level 2 support, to contact if an incident can't be resolved by L2
• Basic reporting on how services is being conducted 
• When an incident occur:
• Basic resolution effort together with company Level 2
• Bug Discovery 
• Code resolution 
• If needed involvement of Nordea developers to support
• Promoting for test efforts 
• Managing dialogue with company application management and quality teams 
• A partner that would identify and suggest improvements

• Solid experience as a Java Developer
• Hands-on experience with Kubernetes
• Familiarity with Kafka
• Strong understanding of REST APIs
• Proficient with IntelliJ and Bitbucket
• Knowledge of RocksDB
• Familiarity with CCM and ADS applications/APIs is a strong advantage