• Industry: IT / SAP Consulting
• Rate: Competitive, based on experience
• Work model: 100% remote from Poland
• Assignment type: B2B
• Start: ASAP or as per agreement
• Project length: Long-term
• Project language: English (German is a plus)

We are looking for an experienced SAP FICO Consultant to provide 2nd and 3rd line support for SAP S/4HANA systems. The role involves troubleshooting technical issues, configuring SAP FI/CO modules, and working closely with IT teams and clients to ensure system stability and efficiency.

• Analyze and resolve complex technical issues in SAP S/4HANA (Public Cloud experience is a plus).
• Provide 2nd and 3rd Line Support for SAP FICO modules and customer-specific solutions.
• Conduct detailed problem analysis to diagnose issues and implement effective solutions.
• Collaborate with 1st-Level Support and IT teams to ensure timely issue resolution.
• Foster strong relationships with clients by handling support topics effectively.
• Analyze and report on ticket trends to identify potential system improvements.
• Lead and execute minor projects and system changes based on customer needs.
• Maintain detailed documentation of support issues, solutions, and system changes.

• Bachelor's degree in IT, Business Administration, or a related field.
• Strong experience in SAP FI (Financial Accounting) and CO (Controlling) modules (SD module knowledge is a plus).
• Good understanding of SAP S/4HANA Cloud 2SL, including Central Business Configuration, IAS, and SAP Cloud ALM.
• Knowledge of third-party system integration with SAP FI.
• Strong analytical and problem-solving skills.
• Experience working with ticket management systems for tracking support issues.
• Familiarity with ITIL processes and managed service models.
• Good project management skills for small-scale system changes.
• Excellent English communication skills (German is a plus).
• SAP certifications in relevant modules are a plus.