Junior Technical Business Analyst (Remote)

9200-12600 PLN miesięcznie (Umowa zlecenie)

Ness Solution

Czym będziesz się zajmować?

Responsibilities:
  • Building long-term relationships with clients, and gaining knowledge about their business, goals, and expectations.
  • Supporting clients in identifying business requirements and recommending solutions that maximize company revenues.
  • Converting clients' business requirements into detailed technical specifications and presenting them internally and externally.
  • Maintaining clients' system documentation, including functional and operating environment records.
  • Participating in code release management, collaborating with the Service Desk, Compliance, and Project Management to ensure clients' operational stability.
  • Monitoring Service Desk SLAs and occasionally acting as first-line technical support.

Kogo poszukujemy?

We are looking for an Analyst who will be a key point of contact for business clients in the payments industry, responsible for maintaining relationships, compliance with SLA, and technical support for users using solutions offered by the company.

The analyst's task will be to address clients' current needs and identify opportunities to generate additional revenue by introducing new solutions.

Requirements:
  • Professional experience: around 1,5–2 years of experience in the following areas: Analysis, Business requirements gathering, problem-solving
  • Language skills: Advanced English proficiency C1 in both written and spoken communication.
  • On-call support: Required on-call support for resolving issues (rotating schedule).
  • Master’s degree in Information Technology or related field.
  • Experience with API and real-time communication
  • Finance knowledge or experience is a plus
  • Advanced Excel/SQL, knowledge of UNIX/Linux or programming skills are considered a plus

Czego wymagamy?

Mile widziane:
Języki:
  • Polski
  • Angielski

Jakie warunki i benefity otrzymasz?

  • 55-75 PLN godzinowo (Umowa zlecenie)
  • Umowa zlecenie - Stałe godziny pracy (100%)
  • 55-75 PLN godzinowo (B2B)
  • B2B - Stałe godziny pracy (100%)
  • Praca zdalna: W całości
  • Pakiet medyczny, Pakiet sportowy
  • Kawa / Herbata, Zimne napoje

Gdzie będziesz pracował?

Zdalnie

Kim jesteśmy?

Ness Solution specializes in combining business with technology by providing high-skilled specialists for banks, insurance firms, enterprises belonging to the payment ecosystem and telecommunications companies.