Business Analyst (Remote)

15000-18000 PLN miesięcznie (Umowa o pracę)

Randstad Polska

Czym będziesz się zajmować?

For one of our clients in the construction industry, we are looking for an experienced Business Analyst with good knowledge of ERP systems

Main responsibilities are:
  • Act as a functional expert with in-depth knowledge of one or more modules of our Infor ERP LN CSIE Application, including add-ons.
  • Handle both operational and change management tasks for the ERP system.
  • Provide 2nd level support by troubleshooting and resolving incidents and service requests.
  • Transfer knowledge to and support the 2nd line support team, enhancing their capabilities.
  • Address 3rd level issues and change requests where domain expertise is available, resolving complex run-related problems.
  • Manage relationships with third-party vendors and escalate issues to service partners as necessary.
  • Log, update, and close tickets related to run and change activities for ERP and its integrated applications.
  • Oversee ‘small change’ initiatives, which are too minor to be considered full projects but require effective management.

Kogo poszukujemy?

  • 3 years of experience as a business analyst
  • A relevant IT qualification, such as a BSc in an IT-related field.
  • Strong knowledge and experience with Infor ERP LN CSIE.
  • Demonstrated success in supporting and delivering ERP applications.
  • Project Management experience, preferably with PRINCE2 methodology.
  • Solid understanding of Manufacturing, Operations, and Finance processes.
  • Familiarity with Business Process Modeling (BPM) and BPMN 2.0 standards.
  • ITIL certification, showcasing expertise in IT service management.

Czego wymagamy?

Znajomości:
Języki:
  • Polski
  • Angielski

Jakie warunki i benefity otrzymasz?

  • 15000-18000 PLN miesięcznie (Umowa o pracę)
  • Umowa o pracę - Stałe godziny pracy (100%)
  • Praca zdalna: Możliwa w całości

Gdzie będziesz pracował?

Centrum, Warszawa lub zdalnie

Kim jesteśmy?

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