Production Support Engineer
25200-27300 PLN miesięcznie (B2B)
HRO Digital
Czym będziesz się zajmować?
- Investigating system failures and incidents reported on the services supported.
- Communicating with various Business & IT teams.
- Perform root-cause analysis and production fixes.
- Flexibility to work in shifts and provide on-call support on weekend.
- Working as a part of a global team.
- Adherence to SLAs & service delivery procedures defined by ITIL framework
Kogo poszukujemy?
- Strong written and oral English skill with the ability to work with global virtual team across multiple regions.
- Flexibility to work in shifts and provide on-call support, especially during weekends and public holidays.
- Ability to work effectively and professionally under pressure.
- Proven experience as a production technical support engineer.
- Excellent problem solving and root cause investigation skills.
- Understanding of IT Infrastructure is essential.
- Knowledge of Host to host and SWIFT gateways is MUST.
- Positive 'can do' attitude and self-motivated. Adaptive capacity in learning new knowledge.
- Development and support experience on IBM sterling Integrator, Sterling Engine proxy, Sterling authentication server, sterling configuration manager.
- Good knowledge about File Transmission protocols likes FTPS, SFTP, AS2, SOAP, AS2 and SwiftNet FileAct and InterAct.
- Java and Unix/Linux environments
- Knowledge of Oracle Databases.
Czego wymagamy?
Znajomości:
Języki:
- Polski
- Angielski
Jakie warunki i benefity otrzymasz?
- 1200-1300 PLN dziennie (B2B)
- B2B - Elastyczne godziny pracy (100%)
- Praca zdalna: Możliwa częściowo
- Pakiet medyczny, Ubezpieczenie
- Kawa / Herbata, Zimne napoje
- Parking, Parking rowerowy, Pokój relaksu
Gdzie będziesz pracował?
Centrum, Kraków lub hybrydowo
Kim jesteśmy?
HRO Digital is a specialist traditional recruitment business. HRO Digital is a brand of Verita HR Polska.
Verita HR Polska is a Human Resources service provider operating under number 5694.