IT Support Field Engineer

9000-10000 PLN miesięcznie (Umowa o pracę)

KINGIT

Czym będziesz się zajmować?

Together with our client, a global cross-border IT services company that provides delivery of 24/7 support, and provision of end-to-end solutions, including IT and audio-visual design, installation, and servicing.

We are looking for a IT Support Field Engineer in Warsaw to travel to multiple customers at multiple sites as needed for support, dispatch and backfill purposes.

The Field Engineer ensures that a company’s computer systems work effectively for streamlined operations. They install computer hardware and software, update applications and perform diagnostic tests and maintenance on computer components. They help people resolve network, hardware and software issues. Depending on their specialisation and employment requirements, Field Engineers can work as full-time within a company and offer technical support and require to work overtime and weekends to suite the Company and Customer needs. Site Visit Reports will be submitted to the management team once the site visit is complete.

Kogo poszukujemy?

Responsibilities:
  • Provide support for remote sites in and around the Region
  • After hours on-call support for requested sites
  • Provide support to other HPIT support teams as needed
  • Participate in operational meetings as required
  • LAN and Voice MACD knowledge/skills
  • Maintain and update existing network infrastructure.
  • Hardware Depot/ Hardware Recovery Centre support
  • Loaner equipment management.
  • Parts Ordering and inventory management.
  • Shipping and Receiving management.
  • Provision authentication hardware like active smart cards, Active Keys, and smart card readers for users using HP internal systems.
  • New PC setup, install, re-image and End-user data transfer.
  • System software & hardware support in PC’s.
  • Incident management & resolution.
Requirements:
  • Bachelor’s degree in Computer Science or Information Technology
  • Proven work experience as Desktop Support Engineer or Support Technician
  • Good written and verbal communication skills (Polish min B2 and English B2)
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
  • Knowledge of popular operating systems, software applications, and remote connection systems: MS Windows, MS office 365, Active Directory, SCCM, DHCP, VPN and others
  • Need to have a car and driving license (company pay for gas)

Czego wymagamy?

Mile widziane:

Języki:

  • Polski

  • Angielski

Jakie warunki i benefity otrzymasz?

  • 9000-10000 PLN miesięcznie (Umowa o pracę)
  • Umowa o pracę - Elastyczne godziny pracy (100%)
  • Praca zdalna: Brak

Gdzie będziesz pracował?

Krakowiaków, Warszawa

Kim jesteśmy?

Recruitment Specialists for the IT Industry We offer complex support in IT recruitment Our area of expertise includes a wide array of IT-related jobs - from programming roles to business, executive and managerial positions.