CX Consultant (Genesys Cloud) (Remote)

28600-33600 PLN miesięcznie (B2B)

ITFS Sp. z o.o.

Czym będziesz się zajmować?

CX Consultant:
  • Location: remote work
  • Start: ASAP (max. 1 month notice period)
  • Type of contract: B2B with ITFS
  • Salary: 170 - 200 zł/h netto + VAT
  • Client: telco
Tasks:
  • Planning, design, implementation, configuration, and maintenance of Genesys Cloud CX
  • manage product requirements, design, and go-live activities for Genesys Cloud CX deployments
  • Working with CICD tools (Jenkins, AWS CodePipeline)
  • Integration Genesys Cloud with CRM (Salesforce, Dynamics365)
  • Implementing infrastracture automation tools (Terraform)
Recruitment process:
  1. Phone call with ITFS (15 min)
  2. 2 interviews with the Client.

Kogo poszukujemy?

Qualifications:
  • Genesys Cloud Certified (Assosiate, Specialist, Professional)
  • Hubspot Certification
  • 3cx Certification
  • IBM Cloud Core
  • Experience in integration projects
  • English min. B2

Czego wymagamy?

Znajomości:

Języki:

  • Polski

  • Angielski

Jakie warunki i benefity otrzymasz?

  • 28560-33600 PLN miesięcznie (B2B)
  • B2B - Elastyczne godziny pracy (100%)
  • Praca zdalna: W całości
  • Pakiet medyczny, Pakiet sportowy

Gdzie będziesz pracował?

Zdalnie

Kim jesteśmy?

ITFS is a consulting company from the Tri-City, which also has a branch in Warsaw. We primarily deal with the recruitment of IT specialists and the creation of project Software Houses for our clients from Poland and West Europe.